Cloud Category Code	BA08 SIN 132-32
	Cloud Category Name	CRM
	Product Name	Customer Relationship Management
	Product Type	Base Product

Product URL:

www.penielsolutions.com/crm.jsp

Product Description:

Customer relationship management (CRM) is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes

Product Purpose:

Peniel Solutions has partnered with Oracle to build additional CRM add-on features to support Oracle in delivering a full technical solution.

Product Features:

• On-Demand Self-Service
• Ubiquitous Network Access
• Location Independent Resource Pooling
• Rapid Elasticity
• Measured Service

Product Price/Units
$28,670.65	Per Site/Yr	SaaS Subscr
$2,389.48	Per Site/Mo	SaaS Subscr
$79,570.42	Per Install	Cust Site
$14,343.22	Per/Year	Maintenance