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CRM Add-On

 

CRM Solutions

Peniel Solutions, LLC is a leading provider of IT consulting and implementations services helping its clients manage Oracle Applications with seasoned high profile CRM and Business Intelligence professionals. Oracle with the Siebel product is the world's leading provider of Customer-facing software including CRM, Business Intelligence, Data Integration and Incentive Compensation solutions that help organizations of all sizes achieve outstanding business results. As a trusted integration partner, we deliver superior performance to our clients. Peniel Solutions provide critical services that range from project management to problem identification, client interaction gathering requirements and defining specifications for the product configuration and implementation, warehouse design, data extraction, transformation and loading, software testing, client training, and deployment. Peniel Solutions, LLC (PSL) has a proven record in the federal government:

  • Conducting analysis of systems specifications
  • Developing conversion and system implementation plans
  • Developing diagrams and flow charts
  • Gathering information from system and business users
  • Handling multiple programming and analyst assignments concurrently
  • Preparing system and programming documentation
  • Training user personnel in the use of CRM systems
  • Developing code according to specifications and conducts unit testing
Peniel Solutions, LLC functional and technical professionals perform analysis, design, development and implementation of Siebel solutions that address people, process, and technology needs of its clients. Our professionals apply a responsible understanding of business challenges and Siebel to develop process/technical solutions while leveraging technical/process knowledge and Siebel experience. We effectively interact with our clients by demonstrating proven efficiencies in:
  • Requirements definition
  • Mapping and gap analysis
  • Siebel application design and prototyping
  • Siebel development including configuration and scripting
  • Designing test scenarios and use cases
  • Developing code according to specifications and conducts unit testing

Peniel Solutions has partnered with Oracle to build additional CRM add-on features to support Oracle in delivering a full technical solution. Some of those features include, but are not limited to the following:

Add-On Features

Description

Event Calendar

Provides the ability for CRM users to view a list of important links in a central location via. Web.

Customer Registration

Provides the ability for users to list themselves as a contact to receive targeted email campaigns. All contacts are saved in CRM. Additionally, once registered, customers can register to view events using login credentials.

Co-branding Generator

Provides the ability for targeted groups to easily create posters and postcards with authorized logos.

Blog

Provides the ability to allow discussions to occur and permit information to be exchanged.

Self-Assessment

Customize Reference Tool Box. Provides the ability for users to build a customized reference based on the responses from a series of questions.

LifeServ-Email Campaign

Provides the ability for users to build their recipient list associated with an email campaign.
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