30 Jan 6 Change Management Tactics to Ensure Success in Electronic Records Management
Resistance to change is a powerful human habit that can severely inhibit the adoption of new technologies and processes. In fact, federal agencies are running headlong into this challenge in their scramble to meet the 2022 deadline for submitting records in electronic format to the U.S. National Archives & Records Administration (NARA).
For example, the Department of Homeland security cites “culture change management” as one of their key challenges in meeting the 2022 deadline for submitting records and electronic format to EU S National Archives and records administration (NARA). The Department of Labor notes, “There will be challenges in meeting this goal, such as, staff opposition to changing processes, roles and responsibilities … and [resistance] to moving away from paper-based processes.” The Department of Defense puts it plainly: “End-users are often reluctant to stop using legacy.”
Read the full post on our TransAccessDM blog.