13 Feb How to Make an Electronic Records Management System Fit Seamlessly into User Workflows
The digitization of records management is a huge undertaking even for records management specialists; it can be even more challenging for end-users. How the organization fits a digital solution into the users’ daily workflows can make or break how well the switch to an electronic approach works.
We’ve partially addressed this question previously when we wrote about dealing with staff resistance to changing records management tools. Today, we want to translate some of that discussion into action. In other words, what can an organization do during the implementation of a new Electronic Records Management (ERM) system to facilitate user adoption? The key is to integrate with existing systems and workflows as seamlessly as possible.
Read the full post on our TransAccessDM blog.