11 Sep What Reporting Capabilities are Crucial to Federal Records Management?
In our guide to evaluating electronic records management (ERM) systems we mentioned that “all records should be discoverable.” Specifically, we noted that any ERM should enable users to perform advanced searches and create custom reports. Today, we’re going to take a deeper look at this idea and explore why reporting functionality is so critical to effective records management.
At heart, the issue is that Federal agencies need more visibility into their records management process than they have today. All too often, agencies struggle to answer even basic questions about the state of their records – sometimes unable to even find a given record – much less be able to get an accurate bird’s eye view of the state of their record-keeping.
Any ERM system should render what could otherwise be an opaque and impenetrable process into a fully transparent system that enables authorized users to get instant answers and to see the state of record-keeping at their agency with just a few clicks.
Read more about which reporting capabilities are crucial to records management in the full article on our TransAccessDM blog.