15 Jul How to Handle Staff Resistance to Changing Records Management Tools and Processes
The ongoing digitization effort throughout the U.S. government poses many challenges for government agencies and the organizations that work with them.
The Department of Labor (DOL), in its 2020 Senior Agency Official for Records Management report, puts it perfectly. In response to a question about the difficulties of “meeting the goal of fully-electronic record keeping,” DOL cites “staff opposition to changing processes, roles and responsibilities” as a key challenge.
Read the full post on our TransAccessDM blog.